Our mission, our vision, our values

Our mission, our vision, our values

To protect the public, the RBQ’s mission is to mission to ensure:

  • quality of work and safety of buildings and installations
  • professional qualifications
  • the integrity of contractors and builder-owners.

The RBQ fulfills its mission by adopting construction, safety and professional qualification standards. It monitors the application of these standards, by means of investigations and audits, by applying the remedies provided for by law in the event of non-compliance, and by putting in place financial guarantees to protect consumers. The RBQ is also recognized as an inspection and verification body for quality control programs in the field of pressure vessels.

Our vision

The RBQ is committed to mobilizing leadership. It wants to take concrete action to raise public awareness of its distinctive skills and achievements. It was in this spirit that she set out her new vision: RBQ: the benchmark for safe, quality buildings and installations.

Our values

History and status of RBQ

Established in 1992, the RBQ is present throughout Quebec thanks to its numerous points of service. Its head office is in Montreal.

Acting under the responsibility of the Minister of Labour, the RBQ has the status of a non-budgetary organization. In this way, it finances its expenses from independent sources of income. However, it remains subject to the Public Service Act and the government’s budgetary management framework.

The RBQ is fully committed to the ethical values of Quebec’s public administration. In this way, the skills of our staff must be promoted and developed. In carrying out their duties, staff must apply regulations impartially. It must provide citizens and stakeholders with all the information to which they are entitled. Employees must act with integrity and avoid any situation where there is a conflict, or the appearance of a conflict, between their personal interests and their responsibilities. Finally, they must treat citizens and stakeholders with respect and represent the RBQ loyally.

The importance of service quality is another key value for RBQ. Staff must therefore have a constant concern for construction quality and public safety. Through his actions and decisions, he must contribute to reducing the risks to which citizens are exposed. By offering high-level, accessible and user-friendly expertise, the RBQ helps them to be well-informed about their rights and good safety practices. At the same time, it helps licensees, professionals and owners to assume their responsibilities properly.